Shipping policy
At Unlimited Pickleball, we strive to provide efficient and reliable shipping services to our valued customers. Please review the following information regarding our shipping procedures, rates, and delivery options:
Shipping Methods and Delivery Timeframes:
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Estimated delivery times vary by destination and shipping method.
Shipping Rates:
Our shipping rates are calculated based on the weight of the order, destination, and selected shipping method. Shipping rates will be displayed at checkout before the order is finalized.
Shipping Zones:
We currently offer shipping within the United States and to select international destinations. Please note that certain restrictions may apply to specific regions or countries.
Order Processing Time:
Orders are typically processed and dispatched within 1-2 business days of order placement. During peak seasons or promotional periods, processing times may be slightly longer.
Lost or Damaged Shipments:
In the rare event that a shipment is lost or damaged during transit, please contact our customer support team at gear@unlimitedpickleballzone.com with your order details. We will work with the shipping carrier to resolve the issue and provide a replacement or refund as necessary.
Returns and Exchanges:
For information about our returns and exchanges policy, please refer to our Returns & Exchanges page. Customers are responsible for return shipping costs unless otherwise specified.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at gear@unlimitedpickleballzone.com or [phone number]. Our customer support team is available to assist you Monday through Friday, 9:00 AM - 5:00 PM EST.